Terms and Conditions

LOGINS AND COOKIES

LOGINS

You can login manually or automatically. To manually login, type your user name and password and click "Login." You must enable your web browser to accept cookies to automatically login. If your web browser accepts cookies, the AutoZone.pro web site will recognize you and keep you logged in, and allow you to use our personalized services without logging in again for up to 24 hours. You may manually log out at any time by selecting "Logout" in the upper middle area of the page.

COOKIES

To take advantage of many features of the AutoZone.com, AutoZonePro.com, AutoZoneInc.com, Duralastparts.com, and AutoZoneRewards.com web site, you must first enable cookies in your web browser. A cookie is a small piece of information stored with your browser that helps web sites and multiple servers recognize you. In the case of the AutoZone.com, AutoZonePro.com, AutoZoneInc.com, Referral.AutoZonePro.com, Duralastparts.com, and AutoZoneRewards.com, your cookie file allows you to surf all over our site without having to login every time you go to a different personalized service.

For instance, if cookies are not enabled on your computer when you visit AutoZone.com, AutoZoneInc.com, Duralastparts.com, and AutoZoneRewards.com, you would have to re-enter your vehicle information every time you looked up a part. If cookies are not enabled on your computer when you visit AutoZonepro.com, you will need to login to AutoZonePro.com every time you visited the site.

PRIVACY POLICY

Last Modified: December 23, 2019 - Effective Date: December 23, 2019

AutoZone (“AutoZone”, “us”, “we”, or “our”) knows that you care how information about you is used and shared. As part of our commitment to customer service, AutoZone strives to make you feel safe and comfortable doing business with AutoZone via the Duralast website at www.duralastparts.com. Here are some guidelines AutoZone follows regarding our collection and use of your information – including your Personal Information – and our efforts to keep your Personal Information private. AutoZone reserves the right to modify this Privacy Statement at any time in our sole discretion without notice.

This Privacy Statement informs you about how we collect, use protect, and disclose your information when you visit the Duralast website at www.duralastparts.com (the “Website”) or use any of the other services that we may make available to you (collectively, “Services”). This Privacy Statement also informs you about certain choices and rights you have associated with that data, and how you can manage the privacy of your Personal Information. Please note that this Privacy Statement does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, Duralast or AutoZone.

Please note that all orders of Duralast parts and products are made through the AutoZone websites at www.autozone.com for our retail customers, and www.autozonepro.com for our professional customers, or directly by you at our retail stores across the United States (“Stores”). All transactions are governed under the AutoZone or AutoZonePro privacy policies.

For AutoZone’s general privacy statement as it applies to our collection and use of individual customers’ Personal Information when you visit and shop at the AutoZone website or our stores, please click here or visit AutoZone’s main site at www.autozone.com.

For AutoZone’s privacy statement as it applies to our collection and use of individual customers’ Personal Information when you visit and shop at the AutoZone professional website or our stores, please click here or visit AutoZone’s professional website, AutoZonePro, at www.autozonepro.com.

Information collected from you by others, such as third party websites that you access through links on the Website, are governed by those entities’ privacy policies. Please read such third party’s privacy policies carefully.

Information We Collect

AutoZone may collect certain information – including your Personal Information – about you in order to provide and improve our Services to you.

“Personal Information” means data about a particular individual or household that identifies, relates to, describes, could be reasonably linked with, or could be used to identify that person or household (or from those and other information either in our possession or likely to come into our possession). It may also include other information that may be associated with your Personal Information, such as Generic Information (defined below), location, preferences or interests, if that information can be used to identify you, your household, or your device.

Personal Information: AutoZone may collect the following “Personal Information” about you when you use our Services: your name, address, telephone number, email address, zip code, and information about your automobile. AutoZone may also collect your credit card information and billing address when you provide AutoZone with such information, such as when you buy products at www.autozone.com and www.autozonepro.com. Duralastparts.com will collect your e-mail if you choose to sign up for our Duralast mailing list.

Personal Information Collected over the Last 12 Months

AutoZone has not collected any other types of Personal Information from our customers and visitors over the last 12 months.

Generic Information: This includes information that does not, by itself, identify you. Generic Information may include data that relates to Website pages viewed and their duration, your IP address information, your browser or operating system information, or other information that relates to your interaction with our Website. In some situations, Generic Information may be used or combined in a way that it identifies you. In those situations, such information will be treated like Personal Information.

Cookies & Tracking Data: The Website may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored on your device that helps websites and multiple servers recognize you. AutoZone and its third party service providers may also use other tracking technologies such as pixels, or transparent GIF files, for web site management and user tracking.

Some of the cookies we use are “strictly necessary” for the functionality of our Websites. Others improve the functionality of our Websites but are not strictly necessary. Some cookies help improve the performance of our Websites (such as by gathering analytic data), while others help provide targeted services to you (like ads that you may be interested in).

Examples of cookies we use include:

Session Cookies. We use Session Cookies to operate our Services. Session cookies are temporary, and are automatically deleted once you close your Internet browser.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Preference cookies are first party cookies that remain on your computer or device until you delete them or they are otherwise removed upon expiration.
Third Party Cookies. AutoZone permits third-party service providers, advertisers and other companies to use cookies or other similar technologies on our Website. These companies may collect your information, track your behavior on our Website, and gather information about your use of our Websites or Services and other online services over time and across different services. Additionally, some companies may use information collected to deliver targeted ads on behalf of us or other companies, including on other websites or online services. We are not responsible for the functioning of cookies and other technologies used and placed by third parties on your device.
Pixel Tags, Web Beacons, and Transparent GIFs. Pixel tags and web beacons are tiny graphic images placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages. Duralast and its third party service providers may also use technologies such as pixels and transparent GIFs for other purposes including website management and customization.
Other Technologies. We collect many different types of information from other technologies to improve the quality of our Website and the services we provide. For example, we may collect Usage Data and other information about the device you use to access our Website, your operating system and/or mobile device type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We may record the IP address of the device you use to connect to the Internet.

Your Cookie Choices

When it comes to how you want to use or allow cookies to be used on your devices, you are in the driver’s seat. You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookie your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.

AutoZone transmits Generic Information about our Website visitors to third parties for the purpose of targeting its internet banner advertisements on other sites. To do this, AutoZone uses web beacons in conjunction with cookie data. AutoZone may also use third party companies to provide advertising services and/or to collect certain information when you visit and interact with the Website. These third-party companies may collect and use Generic Information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to the Website and/or other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These third-party companies may use cookies and other technologies to recognize your browser to collect and record information about your web surfing activity including your activities on the Website. In addition to adjusting your browser or device’s cookie settings, you can also opt-out of having non-Personal Information or cookies used to target ads to you by the party service providers. To opt out please Click Here.

How We Collect Your Information

AutoZone collects your information in a few ways: there is information that you give us, information we obtain through your use of our Services – including our Website – and information we obtain from third parties.

Information You Give Us

We collect information that you decide to share with us. At times, we may require you to provide certain information – including Personal Information – in order to use certain parts of our websites, fulfill your requests with us or provide you with certain Services. For instance, we will require you to provide your name, address, and payment card information when you purchase Duralast products through www.autozone.com or www.autozonepro.com. We may require you to provide your name, email address or other contact information when you contact us with a question or comment. If you establish a “MyZone”, “AutoZone Rewards”, or “Provantage” account with us, we may require you to provide your name, an email address and telephone number, and create a password to create your account. We will require you to provide your email address if you choose to sign up for our Duralast mailing list.

Information We Obtain When You Use Our Services

We collect certain information from you through your use of our Services, such as Website usage data and other Generic information. For instance, in using our Website, we may collect information about the device you use to log into, access, and use the Website. We may collect other Generic Information in relation to how you use our Website or other Services (for example, aggregate metrics on how often certain pages on our Website are accessed and viewed).

We also may collect information through the use of cookies, pixel tags, or other technologies, as described above.

Information We Obtain from Other Sources / Third Parties

We may also obtain information about you from third parties who help us provide our Services to you. For example, we may obtain information about your order or product return from our order fulfillment and delivery partners.

How We Use Your Information

Business & Other Purposes for Collection

AutoZone collects, processes, and uses your information to provide the Services that AutoZone makes available to you. We therefore collect your information for a variety of reasons, including:

To perform a contract with you – including processing and fulfilling your AutoZone orders on www.autozone.com or www.autozonepro.com.

You have otherwise given us permission to do so – for example, when you sign up for the Duralast mailing list or for a “MyZone” account and choose to receive special offers, promotions, news, surveys, and correspondence from AutoZone, AutoZone.com, and AutoZone Rewards.

To facilitate our business purposes in relation to the Services that we provide to you. These operational purposes may include but are not limited to:

Undertaking tasks related to the operations of our Website and App, including the placement of ads and/or providing customized content to our users;
Maintenance and improvement of our Services, including the Website and App;
Detecting security incidents; and
Debugging and repairing errors that impair the functionality of our Websites or Services.

The collection is otherwise related to providing our Services to you. For example, we may collect your information:

To provide customer support to you and our other members, customers, and visitors.
To gather analysis or valuable information so that we can improve our Services.
To monitor the usage of our Services.
To detect, prevent and address technical issues.
To provide you with news (for instance, via a newsletter), special offers, marketing or promotional materials, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired, or which we believe may be of interest to you, unless you have opted not to receive such information. You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the “unsubscribe” links in such email messages.
To provide customized content to you on the Website, and email messages we send you in connection with your use of the Website, such as advertisements that may be selected for you based on your demographic information, interests, preferences, and purchase history.
We may also use “automatically collected” information and “cookies” information to:

personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
provide customized third party advertisements, content, and information;
monitor and analyze our effectiveness and third party marketing activities;
monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and
track your entries, submissions, and status in any promotions or other activities

How We Disclose or Share Your Information

Why We Disclose Your Information

AutoZone may share customer Personal Information provided to AutoZone with third parties who provide services and products to AutoZone. Examples of ways in which your information may be used include, but are not limited to, the following:

Order fulfillment – for instance, we will share your name and address with the companies that help us ship your order to you. We may also share information with our product suppliers.
Redeeming AutoZone Gift Cards or AutoZone Merchandise Credits
Marketing activities including direct mail and e-mail marketing efforts
Database cleaning, maintenance, and analysis
Customer experience enhancements
Warranty management
To investigate, protect against and help prosecute individuals responsible for malicious, deceptive, fraudulent, or illegal activity involving or affecting AutoZone, our Services, and/or our customers. This may include disclosures to law enforcement, prosecutors, and other entities to investigation potential criminal activity and other civil violations. To comply with applicable laws, in response to a lawful and enforceable request by a law enforcement, judicial, or other public authority, or in connection with an applicable legal obligation.

AutoZone participates in the Adobe Marketing Cloud Device Co-op to better understand how you use our Website and apps across the various devices you use, and to deliver tailored promotions. Learn more at https://cross-device-privacy.adobe.com about how Adobe does this and how you may opt out of this program.

Categories of Third Parties that Receive Personal Information

We share or otherwise disclose individuals’ information to the following categories of third parties:

Fulfillment / Service Providers: We employ third party service providers, companies, individuals, and agents to facilitate and help us provide our Services to you. Such Service Providers perform tasks or functions on our behalf, provide Services-related services, or assist us in analyzing how our Services are used or delivered. For instance, we will share your name and address with product suppliers and delivery companies as necessary to fulfill your orders with AutoZone. We also disclose information to our database and cloud storage providers that help us maintain our Website and other systems. These third parties are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Other AutoZone Entities: We may share or disclose your information to other entities in the AutoZone family.
Marketers: We may also from time to time provide your information to marketing firms to help us provide information about our Services to you.

Categories of Personal Information Disclosed for Business Purposes

Additionally, we may share your Personal Information related to our business purposes outlined above. Most importantly, we need to share your name, your address, your payment information, the items you have requested to purchase, and any other information related your product order with those Fulfillment Providers necessary to complete your order (such as our payment card processor, and our shipment, transportation, and/or delivery providers). We may at times need to share certain Generic Information, such as your IP address and/or browser information, in relation to maintaining our Website, providing you with advertisement or other marketing or providing other Services. This Generic Information may be used in a manner that may reasonably identify or be linked to you and qualify as Personal Information.

Categories of Personal Information Sold

AutoZone is not in the business of selling its customers' Personal Information to others. AutoZone does not sell, rent or trade its customers' personal information to third parties.

Please note that a “sale” of Personal Information does not include those instances when such information is part of a merger, acquisition, or other transaction involving all or part of our business. If we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or other business transaction, we may transfer your Personal Information to a third party as part of that transaction. If such transaction materially affects the manner in which your Personal Information is processed, we will notify you of such change prior to its implementation.

Data Retention

AutoZone will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Statement. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies , and other commercial, retail and/or marketing purposes.

Transfer of Data

AutoZone’s Services are offered and available to individuals in the United States of America. While our Website is available for anyone who is interested in AutoZone or Duralast, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union. Your submission of such information represents your agreement to that transfer.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information from loss, misuse, and unauthorized access, alteration, disclosure, and destruction, we cannot guarantee its absolute security. By using or Website and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and AutoZone, or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.

We use third-party payment processors to process any transactions you make with AutoZone, including via our AutoZone and AutoZone Pro websites. The processing of those transactions is governed by the payment processors’ privacy statement and security practices. AutoZone is not responsible for the third-party payment processors’ data security practices.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (“CalOPPA”)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

We may track consumers’ online activities over time and across third-party web sites or online services.

Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

Your California Privacy Rights

California residents are afforded certain rights related to their information under state law. AutoZone aims to take reasonable steps to allow California residents to correct, amend, delete or limit the use of their Personal Information, and exercise other rights available under applicable law. AutoZone informs you that, where applicable under relevant law, individuals may be entitled to the following:

Right to Access / Disclosure: to have access to your Personal Information upon simple request – that is, you may receive a copy of such data upon receipt of a verifiable request, along with other information related to the collection or processing.
Disclosure of Direct Marketers: to have access upon simple request, and free of charge, the categories and names of addresses of third parties that have received Personal Information for direct marketing purposes. Please see the “Direct Marketers Disclosure” section below for more information.

Collecting, Selling, Sharing, or Disclosing Personal Information: upon receipt of a verifiable request, to obtain a list of:

The specific pieces of your Personal Information AutoZone holds;
The categories of Personal Information collected about you, sold to third parties, or disclosed to third parties for business purposes;
The categories of Personal Information sold within the last 12 months;
The categories of sources from which Personal Information is collected;
The business or commercial purpose for collecting or selling Personal Information; and
The categories of third parties with whom Personal Information is shared, sold, or disclosed for a business purpose.

Right to Opt-Out of the Sale of Personal Information: California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of their Personal Information under certain circumstances. As noted elsewhere, however, AutoZone does not sell individuals’ Personal Information.
Right to Deletion / “Right to be Forgotten”: to obtain the deletion of your Personal Information in the situations set forth by applicable data protection law and upon receipt of a verifiable request.
Right to Data Portability: to have your Personal Information directly transferred by us to a third-party processor of your choice (where technically feasible; may be limited to situations when processing is based on your consent).
Right to Non-Discrimination. As defined under relevant law, you have a right to non-discrimination in the Services or quality of Services you receive from us for exercising your rights.

Please contact us at the information in “Contact Us” Section below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.

Direct Marketers Disclosures

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:

the categories of information we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year;
the names and addresses of the third parties that received the information; and
if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.

Note that responsive information may be provided in a standardized format that is not specific to you.

Your Choices

While AutoZone encourages you to take advantage of the personalized services on our websites, you can use most of Duralast's online Services without registering your information with AutoZone. If you sign up to be on the Duralast mailing list, you can unsubscribe at any time by clicking “unsubscribe” in the Duralast emails sent to your email address. If you are an AutoZone Rewards member, you may opt out of receiving promotional member marketing communications from AutoZone at AutoZoneRewards.com, by calling 1-800-741-9179, or by mailing a letter to the address shown below:

AutoZone Rewards
P.O. Box 664
Memphis, TN 38101

Links to Other Sites

Duralast’s Website may include links to other web sites that are not operated by us. Please note that this Privacy Statement does not apply to those third party websites that may be linked to our Website. This Privacy Statement does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, Duralast or AutoZone. AutoZone is not responsible for and does not control the security or privacy when you visit those sites. AutoZone encourages you to visit the privacy notices governing those sites.

Children’s Privacy

All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 (“Children”). As such, Children under 18 may not use our Website. If you are under 18, do not attempt to register for or use any of our Services, including our Website, and do not provide us any Personal Information about yourself.

We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Statement and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.

Updates to this Privacy Statement

From time to time, AutoZone may modify this Privacy Statement. AutoZone will notify you of any material changes to its Privacy Statement by posting those changes on this page and updating the Privacy Statement modification date above. AutoZone encourages you periodically to check back to this page for any updates.

Submitting a Verifiable Request to AutoZone

As mentioned above, California residents have certain rights to access, delete, or otherwise control the use, collection, and/or disclosure of their information. AutoZone will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where AutoZone has received a request purporting to be from a particular individual, and AutoZone has been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.

You may submit a verifiable request via our email address, mailing address, or toll-free number, listed in the “Contact Us” section below, or as otherwise provided on our Website (if such means are available). AutoZone will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by AutoZone to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.

We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”

Under California law a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.

How to Contact Us

If you have questions about this privacy statement, the practices of this site or your dealings with this site, please contact AutoZone:

By Email: e-mail.

By telephone: 1-800-AUTOZONE (1-800-288-6966)

By mail: 123 S Front St., Memphis, TN 38103

Difficulty Accessing Our Privacy Statement?

Individuals with disabilities who are unable to usefully access our privacy statement online may contact us at the above-listed contact information to inquire how they can obtain a copy of our privacy statement in another, more easily readable format.

BILL PAY

AUTOZONE COMMERCIAL BILL PAYMENT SERVICE TERMS AND CONDITIONS

These AUTOZONE COMMERCIAL BILL PAYMENT SERVICE TERMS AND CONDITIONS (these "Terms and Conditions") apply to payments you make through the AutoZone Commercial Bill Payment Service (the "Service"). The Service is subject to these Terms and Conditions and any additional terms and conditions and policies referenced herein. In these Terms and Conditions, the terms "AutoZone," "we," "us," and "our" refer to AutoZone, Inc., and the terms "you" or "your" refer to you, the user of the Service.

AUTHENTICATION AND AUTHORIZATION FOR SERVICE USAGE

The Service incorporates commercially reasonable methods to authenticate the information that you have supplied for making a payment through the Service. You will not be able to submit a payment until the Service authenticates you, and you will not be allowed to use the Service to pay your AutoZone account balance or statement until you have read these Terms and Conditions and have acknowledged you accept them.

By accepting these Terms and Conditions, you authorize the Service to initiate a charge to the account that you have stored in your digital account management wallet ("Digital Wallet"). Each time you use Service to pay your AutoZone account, you will be re-authorizing us to charge the account you select from your Digital Wallet. All payments must be made in U.S. currency.

By accepting these Terms and Conditions, you represent and warrant that:

(a) You are 18 years old or older;
(b) You are using your actual identity and any information you provide is accurate and complete;
(c) You are legally authorized to make payments using the account(s) you have stored in your Digital Wallet; and
(d) Your use of the Service will not violate any local, state, or national laws or regulations.

AUTHORIZATION AGREEMENT FOR STORAGE OF BANK ACCOUNT INFORMATION

By accepting these Terms and Conditions, you authorize the storage of banking information you enter in your Digital Wallet. You represent and warrant that you are legally authorized to use the bank account(s) that you enter.

AUTHORIZATION AGREEMENT FOR STORAGE OF CREDIT CARD, and DEBIT CARD INFORMATION

By accepting these Terms and Conditions, you authorize the storage of credit card or debit card information you enter in your Digital Wallet. You represent and warrant that you are legally authorized to use the credit or debit card account(s) that you enter. AutoZone reserves the right to accept only certain credit or debit card providers and may modify the list of such providers (including no longer accepting any credit or debit card payments of any kind from any card providers) at any time without notice to you. If you provide AutoZone with your credit or debit card information, you authorize AutoZone to automatically charge your credit or debit card for all such charges on the applicable billing date. No chargebacks are available or permitted. If AutoZone is unable to charge your provided credit or debit card for any reason, AutoZone retains the right to assess additional charges up to the maximum amount or rate allowed by law, including late payment fees and interest charges, on all amounts due until paid in full.

PAYMENT AUTHORIZATION; RESPONSIBILITY

By providing AutoZone with the account information for your Digital Wallet, you authorize AutoZone or its designee to follow the payment instructions we receive from you through the Service. When you use the Service to send AutoZone a payment instruction, you authorize AutoZone to initiate a message to your bank or credit card provider to charge the account you indicated from your Digital Wallet and to send those funds to AutoZone for payment. You are responsible for adding, updating, maintaining, deleting, and verifying the accuracy of any payment information that you ask AutoZone to retain for you. You agree AutoZone will not be responsible for any transactions rejected due to erroneous or outdated payment information. You also agree that AutoZone will not be liable for any use, misuse, lost, stolen or incorrect account or payment information. Additional fees may be assessed to you when using the Service, and you agree to pay all such fees. The Service is offered solely for your convenience. You remain fully and directly liable to AutoZone for all amounts and fees (including late fees) owed or due to AutoZone, and you are solely responsible for ensuring that all such amounts are received by AutoZone. You authorize AutoZone to debit your account in your Digital Wallet for any fees assessed by your financial institution and/or incurred by AutoZone as a result of insufficient funds, closed accounts, or the payment being rejected due to misrepresentation of account data or other reasons, up to the maximum amount permitted under applicable law. We may charge you an insufficient funds fee, up to the maximum rate allowed by law, if your bank draft, electronic funds transfer, or other order for payment is dishonored or returned for insufficient funds, or any other reason. We also reserve the right to terminate these Terms and Conditions and/or access to the Service for any account at any time. Our acceptance of late or partial payments (even those marked "PAID IN FULL") and late payment charges will not constitute a waiver of any of our rights to collect the full amount due and owing under your account. You are responsible for any and all Internet access and similar fees that may be related to your use of the Service, and for obtaining any and all equipment necessary for you to access and use the Service.

AUTHORIZATION AGREEMENT FOR DIRECT PAYMENTS (ACH DEBITS)

By accepting these Terms and Conditions, you authorize AutoZone to initiate automated clearing house ("ACH") debit entries for the amount(s) specified, to the checking or savings account(s) you indicate, at the depository financial institution(s) you indicate. You agree that the origination of ACH transactions to your checking or savings account(s) must comply with the laws of the United States of America and in accordance with the National Automated Clearing House Association ("NACHA") Bylaws and Operating Rules. After enrolling in the Service and setting up an account, you acknowledge that it may take up to two (2) weeks before payments will automatically be debited from your bank account, and you are responsible for paying all fees and charges by an alternative method during such time.

AUTHORIZATION AGREEMENT FOR RECURRING PAYMENTS (AUTOMATIC PAYMENT RULES)

If you elect to set up recurring payments, you authorize AutoZone to initiate debit entries (ACH debit for checking or savings, or credit card or debit card information ) using the payment method specified in the digital account management Automatic Payment Rule and to credit the AutoZone account you indicate. The Automatic Payment Rule will remain in effect for the time period you indicate unless you delete the Automatic Payment Rule prior to the "End Date" specified in the Automatic Payment Rule.

POLICIES

You agree to comply with applicable AutoZone policies, including without limitation, the AutoZone Privacy Policy, as posted to https://www.autozone.com/termsandconditions/termsAndConditionsHome.jsp?leftNavPage=privacyPolicy&pageCategory=privacyPolicy (or successor URL) and incorporated by this reference, when you use the Service. If you do not agree with the terms of any of these policies, do not use the Service. The Service utilizes, in whole or in part, the public Internet and third party networks to transmit invoice information and your account and payment information. You acknowledge and understand that AutoZone cannot guarantee that the Service is completely secure. AutoZone is not liable for any lack of privacy which may be experienced with regard to the Service. AutoZone may, but is not obligated to, monitor the Service for various purposes, and AutoZone and its third-party vendors may access and use information regarding performance of the Service to perform maintenance, support, and other service-quality activities.

DISCLAIMER

AUTOZONE AND ITS AGENTS ARE PROVIDING THE SERVICE TO YOU "AS IS." NEITHER AUTOZONE NOR ITS AGENTS WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR TIMELY. AUTOZONE MAKES NO WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY REGARDING OR RELATING TO THE SERVICE. AUTOZONE EXPRESSLY AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, RESULTS, AND NON-INFRINGEMENT WITH RESPECT TO THE SERVICE AND WITH RESPECT TO THE USE OF THE SERVICE. AUTOZONE MAKES NO WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF ANY INFORMATION OR RESULTS OBTAINED BY YOU THROUGH USE OF THE SERVICE, AND AUTOZONE SHALL HAVE NO LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF SUCH INFORMATION OR RESULTS. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU

LIMITATION OF LIABILITY

AutoZone is not liable for damages arising out of or in a connection with any act or omission by you or another person or entity, any failure or delay in making the Service available to you for any reason at any time, or content or information accessed while you use the Service, or any cause of action resulting from your use or attempted use of the Service in any manner. Under no circumstances will AutoZone be liable for any incidental, consequential, indirect, punitive, or special damages of any nature whatsoever arising out of or in connection with providing or failing to provide the Service, whether in contract, tort, strict liability, or otherwise, including, without limitation, lost profits or revenue, loss of opportunity, or cost of replacement services. In addition, AutoZone has no liability if: (a) your financial institution or credit card provider shows that your designated account has insufficient funds or credit availability; (b) AutoZone is prohibited by law or court order from withdrawing payment from your account; (c) the account from which payment is to be made is closed, frozen, or otherwise unavailable; (d) any part of the electronic funds transfer system or credit card/debit card processing system is not working properly at any time, including when you are attempting to use the Service to pay your invoice; or (e) there are any delays or failures in performance of the Service, the electronic funds transfer system, credit card/debit card processing systems, or any interruptions arising from any cause or circumstance beyond AutoZone's reasonable control. Accounts credited with a payment that is subsequently returned for any reason by your financial institution or credit card provider, including but not limited to insufficient funds, account closed or invalid account number, are debited for the amount of the original payment and all applicable returned check charges or other, similar charges. Your AutoZone account may also be temporarily suspended immediately upon our receipt of the denial of payment or returned check and remain suspended until payment is received via a cash transaction, e.g., cash, cashier's check, or money order.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless AutoZone, its officers, directors, employees, agents, shareholders, licensors, suppliers and any third party information providers from and against all claims, demands, actions, losses, expenses, damages and costs, including reasonable attorneys' fees, that arise from: (a) any violation of these Terms and Conditions or applicable law by you; (b) any violation of any rights of a third party by you; and (c) any information or content that you submit, post, transmit, or make available to AutoZone, including without limitation, provided to AutoZone through the Service.

ACCOUNT SECURITY

You agree to keep confidential all passwords, user IDs, IP addresses, and other account identifiers and are solely responsible for any liability or damages resulting from your failure to maintain that confidentiality. You are solely and fully responsible and liable for all activities that occur under your AutoZone account, password, user ID, credit card/debit card/account numbers, or bank or financial institution information, including all activities related to the Service. You agree to immediately notify AutoZone if you suspect any breach of security such as loss, theft, public use (unrestricted, open, communal or shared use by third parties unrelated and/or not affiliated with you) or unauthorized disclosure or use of your AutoZone account, password, user ID, credit card/debit card/charge card information or numbers, or bank or financial institution information, provided to AutoZone by contacting our customer service. You also agree to periodically change your passwords. You authorize AutoZone to provide information about and to make changes to your AutoZone account, including changes within the Service, upon the direction of any person able to provide information we deem sufficient to identify you. There is a risk that other users may attempt to access the Service on your behalf, such as through the Internet. AutoZone will not be liable for any actions, claims, costs, damages, or expenses arising from a lost or stolen password. You acknowledge this risk as inherent to the nature of the Service and you agree to take full responsibility for taking adequate security precautions and safeguarding your data.

RELEASE

You, on behalf of yourself, your heirs, next of kin, spouse, guardians, legal representatives, executors, administrators, successors and assigns, hereby release AutoZone, its subsidiaries and affiliates, and the officers, members, directors, managers, employees, agents, successors and assigns of each, from and against all claims, demands, actions, damages, losses, costs, expenses (including reasonable attorneys' fees) and any other liabilities of any kind whether now known or unknown arising out of or in connection with these Terms and Conditions, the Service and/or your use of the Service. You hereby acknowledge and agree that all rights under Section 1542 of the California Civil Code, which provides:
'A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing this release, which if known by him must have materially affected his settlement with the debtor',
and any similar law, statute or regulation that may exist in any state or territory of the United States or any jurisdiction throughout the world, are hereby expressly waived.

ALTERATIONS AND AMENDMENTS; MISCELLANEOUS

These Terms and Conditions may be modified by AutoZone at any time in its sole discretion, so be sure to read them each time before you make a payment or otherwise access or use the Service to be certain you still agree with its provisions. Your use of the Service after any changes to these Terms and Conditions will constitute your agreement to such change(s).
These Terms and Conditions are the complete and exclusive statement of the agreement regarding the Service between you and AutoZone. They supersede any proposal or prior agreement, oral or written, and any other communications between you and AutoZone relating to the Service. If there is a conflict between what an AutoZone employee tells you or any other terms or conditions related to the subject matter hereof and the terms of these Terms and Conditions, these Terms and Conditions will prevail. Neither the course of conduct between you and AutoZone nor trade practices will act to modify any provision of these Terms and Conditions. AutoZone may assign its rights and duties under these terms to any party at any time without notice to you, but you may not assign these Terms and Conditions, in whole or in part, without AutoZone's prior written consent. If any provision of these Terms and Conditions is found to be unenforceable or invalid, these Terms and Conditions's unaffected provisions will remain in effect. If either you or AutoZone fails to enforce or waives any requirement under these Terms and Conditions, that does not waive that party's right to later enforce that requirement in the future.
You should print and retain this document for safekeeping and reference at any time during usage of the Service.

GOVERNING LAW

These Terms and Conditions, and your use of the Service, are governed by and subject to the laws of the State of Tennessee, without regard to its conflict-of-laws provisions. Any dispute arising out of or related to these Terms and Conditions and/or the Service shall be brought solely and exclusively in the applicable state or federal courts located in Memphis, Tennessee.

WARRANTIES

When you purchase a part - online or at one of AutoZone's retail stores - covered by AutoZone warranty, your warranty information is automatically entered into AutoZone's national warranty database. If you need to return a part under warranty, please take it to any AutoZone store.

To learn more about specific warranties, select one of the links below:

All of AutoZone's parts and accessories, except those mentioned above, are covered by its Limited Warranty. The length of AutoZone's Limited Warranty varies with each part. To locate the length of the Warranty on your part, please visit our Shopping area.

Commercial warranty information can be obtained from your local AutoZone commercial store.

SECURE SHOPPPING

AutoZone uses Secure Socket Layers (SSL) technology to hide your personal information from other users on the Internet. AutoZone also have strict Privacy Guidelines , which clearly describe how AutoZone collects, uses and protects your information.

Because AutoZone has such highly developed security, you must have an advanced web browser to exchange information with AutoZone. If you don't have a web browser that works with our Web site, download a free copy of Mozilla Firefox or Microsoft Internet Explorer or Google Chrome.

PRICING AND INVOICES

PRODUCT PRICING

Information about AutoZone products on the Web Sites attempts to be as accurate as possible. However, AutoZone does not warrant that product descriptions or other content of the Web Sites is accurate, complete, reliable, current, or error-free. Despite AutoZone's efforts, it is possible due to computer or other error or cause that a product offered on any of the Web Sites may be mispriced or contain an inaccuracy in its description. In the event AutoZone determines that a product is mispriced or contains an inaccurate description, AutoZone reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify AutoZone immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products. When you place an order through any of the Web Sites, you agree to comply with any corrective action taken by AutoZone.

INVOICES

AutoZone invoices on the Web Sites attempt to be as accurate as possible. However, AutoZone does not warrant that invoices or other content of the Web Sites is accurate, complete, reliable, current, or error-free. Despite AutoZone's efforts, it is possible due to computer or other error or cause that an invoice provided on one of the Web Sites may be incorrect or contain an inaccuracy. In the event AutoZone determines that an invoice is incorrect or contains an inaccuracy, AutoZone reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify AutoZone immediately if you become aware of any errors or inconsistencies with any invoices provided to you through any of the Web Sites and to comply with any corrective action taken by AutoZone.

DISCLAIMERS

AUTOZONE DOES NOT REPRESENT OR WARRANT THAT PRICING OR INVOICES ON ANY OF THE WEB SITES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, SUBJECT TO CORRECTION. AUTOZONE IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, YOUR ACCOUNT INVOICES, TEXT, OR PHOTOGRAPHY.

YOU ACKNOWLEDGE BY ACCESSING ANY OF THE WEB SITES THAT THE PRICING MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT YOUR AUTOZONE COMMERCIAL REPRESENTATIVE OR RETAIL STORE MANAGER, AS APPLICABLE, FOR CORRECT PRICING. YOU FURTHER ACKNOWLEDGE BY ACCESSING ANY OF THE WEB SITE STHAT YOUR ACCOUNT INVOICES MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT YOUR AUTOZONE COMMERCIAL REPRESENTATIVE OR RETAIL STORE MANAGER, AS APPLICABLE, FOR CORRECT ACCOUNT INFORMATION.

YOUR RESPONSIBILITY AND RISK

It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information provided on or through the Web Sites or on the Internet generally. The Internet contains unedited materials, some of which are sexually explicit or may be offensive to you. You access such materials at your risk. AutoZone has no control over and accepts no responsibility whatsoever for such materials.

RETURN POLICY

GIFT CARD SALES

All gift card sales are final and gift cards cannot be returned.

CUSTOMIZED/CONFIGURED ITEMS

All sales of items such as floor mats that have had logos, custom embroidery and or trim added are final and items cannot be returned.

HOW TO RETURN A PRODUCT PURCHASED FROM AUTOZONE.COM:

PRODUCT RETURN TO AN AUTOZONE STORE

To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the product before returning it.* Also, if possible, take the credit card used to purchase the part and the store will immediately credit it for the price of the part. All returns to an AutoZone store are subject to the in-store return policy.

You will be reimbursed for shipping costs only if AutoZone.com made a shipping error or if the product was defective when shipped from AutoZone.com's Fulfillment Center.

PRODUCT RETURN TO AUTOZONE.COM'S FULFILLMENT CENTER

To return a product to AutoZone.com, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in its original packaging and/or box.

If you are shipping from the United States and if either (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com's Fulfillment Center, contact AutoZone Customer Support at 800.288.6966 to request a return shipping label. Upon receipt of the shipping label, re-package the item(s) and attach the shipping label to the packaging for shipment back to the AutoZone Fulfillment Center.

If you are shipping from overseas or a U.S. Territory and if (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com's Fulfillment Center, ship items back to AutoZone's Fulfillment Center using the most economical means available. Include with your package, a copy of the receipt for your shipping charges. Upon receiving your returned item(s), AutoZone will process your return and reimburse you for your return shipping charges by issuing a check for the shipping dollar amount as it appears on the carrier pre-printed label and receipt.

Otherwise, AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone.com safely and quickly. Your credit card will be credited for the full price of the product.

In all cases listed above, you are responsible for verifying and complying with proper shipment requirements of the carrier.

NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE FINAL AND NOT ELIGIBLE FOR RETURNS. SEE THE AUTOZONE STORE'S IN-STORE RETURN POLICY FOR OTHER RESTRICTIONS.

HOW TO RETURN THE CORE FOR A PRODUCT PURCHASED FROM AUTOZONE.COM:

CORE RETURN TO AN AUTOZONE STORE

To return your product core to an AutoZone store, simply take the core and your receipt to any AutoZone store. You must drain all fluids, if any, out of the part before returning it.* If you have the box in which the new product was shipped, please use it to return the core. If you take the credit card used to purchase the new product, the store will immediately credit your credit card for the value of the returned core.

All returns to an AutoZone store are subject to the in-store return policy.

CORE RETURN TO TO AUTOZONE.COM'S FULFILLMENT CENTER

To return your product core to AutoZone.com's Fulfillment Center for credit, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in the box in which your order was sent. Place the return shipping label on the outside of the box and ship it. You are responsible for verifying and complying with proper shipment requirements of the carrier.

AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone.com safely and quickly. You will not be reimbursed for shipping costs incurred in shipping the core to AutoZone.com's Fulfillment Center.

The credit card used for the purchase of the product giving rise to the core return will be credited with the core's value after inspection.

Your shipment or other return of any core or other product to AutoZone is considered a transfer of ownership, and AutoZone will be unable to return the core or other product to you.

*Please recycle or properly dispose of all fluids drained from returned part. The parts must be free of all flammable and hazardous fluids before shipment. Many AutoZone stores have a free recycling program. If you do not live near an AutoZone store or the AutoZone in your area does not have a recycling program, contact your local recycling agency for instructions on proper disposal.

IN-STORE RETURN POLICY

To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.

AutoZone reserves the right to require a valid government-issued photo ID for all returns that will be recorded at the time of the return. Information from you ID will be retained in a company-wide database of customer return activity that AutoZone accepts the following IDs for returns: U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, Passport, U.S. Laser Visa.

If you are returning an item(s) and you no longer have the receipt(s), contact AutoZone Customer Support at 800.288.6966 to request the transaction information for your order. The customer service representative will also explain the process for returning your item(s) to the nearest AutoZone store.

LINKING AGREEMENT

Thank you for your interest in placing links to the AutoZone.com homepage on your Web site(s). If you would like to place such a link on your Web site(s), you must do the following:

Print out the agreement.
Provide all requested information.
Sign your name at the bottom of the agreement or have the agreement signed by authorized representatives of your company, as appropriate.
Fax the printed and signed document to (901) 495-8316. Attention: General Counsel.
You can also e-mail the requested information to contact.legal@autozone.com

Within ten (10) business days of our receipt of this completed document you will receive an e-mail containing the AutoZone logos you can place on your Web site for linking purposes only.

Click here to download the AutoZone.com Linking Agreement: https://www.autozonepro.com/pdfs/linking_agr051509.pdf

RULES & REGULATIONS

AutoZone's web sites and web site services are provided to you subject to the following notices, terms, and conditions. In addition, when you use any AutoZone web site or web site service (e.g., vehicle history, parts purchasing), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service. By accessing and using any of the web sites owned or controlled by AutoZone.com, Inc. or its subsidiaries or affiliates (the "Web Sites"), you agree to be legally bound by all of the terms and conditions of use. If you do not agree with any of the terms and conditions set forth herein, do not use any of Web Sites and do not place orders through any of Web Sites.

COPYRIGHT

All content included on the Web Sites, such as text, graphics, logos, button icons, images, audio clips, and software, is the owned or licensed property of AutoZone.com, Inc., or its affiliates (collectively, "AutoZone") or its content suppliers and protected by United States and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Web Sites is the exclusive property of AutoZone and is protected by United States and international copyright laws as well as by state and federal trade dress laws. All software used on the Web Sites is the property of AutoZone or its software suppliers and protected by United States and international copyright laws. The content and software on the Web Sites may be used as a shopping and automotive information resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on the Web Sites is strictly prohibited. You may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content, nor any portion thereof, without first obtaining written permission from AutoZone. AutoZone neither warrants nor represents that your use of the content and materials displayed on the Web Sites will not infringe rights of third parties.

USE OF SITE

Neither the Web Sites nor any portion of the Web Sites may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by AutoZone. AutoZone reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if AutoZone believes that customer conduct violates applicable law or is harmful to the interests of AutoZone. Any framing of the contents of any of the Web Sites without the prior written permission of AutoZone is strictly prohibited.

NOTICES REGARDING SOFTWARE‚ DOCUMENTS AND SERVICES AVAILABLE ON THIS WEB SITE

AutoZone and its suppliers make no representation about the suitability of the information contained in the documents, information and related graphics published on this server for any purpose. All documents, information and related graphics are provided "as is" without warranty of any kind. AutoZone and its suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall AutoZone or suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from the Web Sites or the servers which host the Web Sites. In the event that relevant applicable state law does not allow the limitation of liability as set forth above (so that this limitation of liability does not apply to you), then AutoZone's aggregate liability under such circumstances for liabilities that otherwise would have been limited shall not exceed fifty dollars of the currency of the United States of America (US$50.00).

The documents, information and related graphics published on the Web Sites or the servers which host the Web Sites could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. AutoZone and its suppliers may make improvements or changes in the product(s) and/or service(s) described on the Web Sites at any time. Further, AutoZone assumes no responsibility and shall not be liable for any damages to, or resulting from any viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Web Sites, or your downloading of any materials, data, text, images, video, or audio from the Web Sites.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to AutoZone's General Counsel at the address set forth below. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL NOT RECEIVE A RESPONSE.

REVIEWS‚ FEEDBACK AND COMMENTS

AutoZone may allow visitors to its site to post reviews, comments, and other content to the Web Sites. If you post reviews, comments, or other content on any of the Web sites or send feedback, questions or comments to AutoZone, you grant AutoZone a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews, comments, or other content throughout the world in any media. You also grant AutoZone and sublicensees the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other content that you post on this site and that use of your reviews, comments, or other content by AutoZone will not infringe upon or violate the rights of any third party.

LINKS TO THIRD PARTY SITES

Some links will let you leave the Web Sites. The linked sites are not under the control of AutoZone and AutoZone is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. AutoZone is not responsible for webcasting or any other form of transmission received from any linked site. AutoZone is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by AutoZone of the site.

LINKING

Other sites may link to the Web Sites only on the terms and conditions of AutoZone's linking policy which must be printed, signed and returned to AutoZone.com, Inc., Attn: General Counsel, P.O. Box 2198, Dept. 8074, Memphis, TN 38101 before any link is created. All linking must be to the www.AutoZone.com home page. Deep linking is expressly prohibited. Notwithstanding the foregoing, terms and conditions for permitted linking shall include, without limitation, AutoZone's right to demand that the link be removed, in its sole discretion. Merely because a link may exist on another third party site to any of the Web Sites, whether with or without AutoZone's knowledge and/or consent, does not mean that AutoZone approves of, sponsors or is associated with the third party site or its goods or services.

FRAMING

AutoZone expressly does not permit the framing, in whole or in part, of any content contained within the Web Sites.

UNSOLICITED IDEA SUBMISSION POLICY

AutoZone does not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names. Please do not send any original creative artwork, samples, demos, or other works. The sole purpose of this policy is to avoid potential misunderstandings or disputes when AutoZone's products or marketing strategies might seem similar to ideas submitted to AutoZone. Please do not send your unsolicited ideas to AutoZone or anyone at AutoZone. If, despite this request, you still send any of your ideas or concepts, AutoZone makes no assurances that your ideas and materials will be treated as confidential or proprietary.

ONLINE OFFERS & SPECIALS

The terms and conditions of the offers and specials on the Sites may vary. Terms and conditions for individual offers and specials on each Site will be found (i) as part of the offer on the Site, (ii) for retail store offers, as part of the store circular, or (iii) in the offer collateral that is available from the Commercial Sales Representative or the local commercial store.

TRADEMARKS

AUTOZONE, AUTOZONE & Speedbar design, DURALAST, DURALAST GOLD, VALUCRAFT, and other AutoZone graphics, logos, and service names referenced herein are either service marks or trademarks or registered trademarks or service marks which are owned by or licensed to AutoZone. These trademarks may not be used in connection with any product or service that is not AutoZone's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AutoZone. All other trademarks not owned by AutoZone or its subsidiaries or affiliates and which appear on the Web Sites are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AutoZone. Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. All other trademarks and service marks appearing on the Web Sites are the property of their respective owners.

AUTOZONE & DELMAR LEARNING™ VEHICLE REPAIR GUIDES

AutoZone & Delmar Learning™ Vehicle Repair Guides

DELMAR CENGAGE LEARNING™

AUTOZONE AND DELMAR MAKE NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTIBILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH RESPECT TO THE MARKETING AND SALE OF THE CONTENT. UNDER NO CIRCUMSTANCES SHALL AUTOZONE OR DELMAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) INCURRED IN CONNECTION WITH THE USE OF THE INFORMATION OR PRODUCTS PROVIDED ON OR THROUGH THE WEBSITES. NEITHER AUTOZONE NOR DELMAR SHALL BE LIABLE FOR DAMAGES CAUSED OR ALLEGEDLY CAUSED BY FAILURE OF PERFORMANCE ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION OR COMMUNICATIONS LINE FAILURE INVOLVING THE CONTENT.

The following publications, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise, without the written permission of the publisher.

In addition, any unauthorized commercial use, resale or mailing list database development, utilization or application is also prohibited

DELMAR MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH RESPECT TO THE MARKETING AND SALE OF THE CONTENT. Under no circumstances shall Delmar be liable for any indirect, incidental or consequential damages (including lost profits) incurred in connection with services performed or products provided under this agreement. Delmar shall not be liable for damages caused or allegedly caused by failure of performance error, omission, interruption, deletion, defect, delay in operation or transmission or communications line failure involving the content.

COMMUNITY TERMS AND CONDITIONS

The AutoZone.com® Community, including message boards, blogs, photo galleries and member profiles ("Community""), has been created to provide opportunities for members to share advice, experiences, ideas and questions with one another. The postings and comments expressed on any area of the Community are just opinions based on users' personal experience. You are responsible for your decisions and actions. If you do not believe the opinions or advice given on the Community, do not follow it. "AutoZone" means AutoZone.com, Inc. and its affiliates. AutoZone reserves the right to make changes to these Community Terms and Conditions at any time. It is your responsibility to check this page for updates to the terms.
Getting Started
Welcome to AutoZone Community. If you are new to our Community or have a question, please review these simple guidelines to ensure you have a good experience:

Register for the site - if you have not created a MyZone® profile on our web sites ("Web Sites"), you will need to do that before you can post your own content to the Community. You do not have to register to view photo, video or Community content.
When you pick a user name, just make sure you do not use any brand or celebrity names (like "Mr. Nike," "NASCARman" or "Duralast Boy"). We reserve the right to reclaim usernames if, in our sole discretion, usernames contain vulgar references or references otherwise disallowed within the Community. We reserve the right to reclaim usernames that appear to impersonate or disparage businesses, individuals, or official Community moderators or administrators.
Be nice and respectful of others. Please do not let the anonymity of the web lure you into making snarky comments to others. If you would not say your comment to a real person standing next to you in the grocery store, please do not say it in our Community. The Community is provided as a matter of courtesy so you can share opinions and advice with others.

Community Etiquette
The Community's purpose is to discuss all things automotive.

Please keep the discussion relevant by staying on topic when posting in the Community. This service is provided to allow its users and our employees to share their knowledge and help one another.
Please refrain from discussing personal matters, abusing any company or product, or, in general, from posting on topics unrelated to automotive issues and inquiries.
Please do not discuss pricing issues. This Community is not a transactional website. While we recognize that the issue of prices of products or services may come up, we do not want it to be the focus of the Community. We do not permit references to competitors or their prices. If you wish to refer to an AutoZone price, then please recognize that prices change over time. A price that is current today may not be correct tomorrow. Please check the current prices before relying on any information posted in the Community.
Please be courteous and respectful to everyone engaging in the Community. Your opinions are always welcome, but personal attacks and harassment ("flaming") in the Community is not acceptable.
The Community is intended for use by individuals 13 years of age or older. The Community is not directed for use by children under the age of 13. Users under the age of 13 should obtain the assistance of a parent or guardian to use this site. AutoZone does not knowingly collect information from children online. AutoZone values our relationship with our customers and is committed to responsible information-handling practices.

If you have questions about how to use any of the services within the Community, you may post questions on the Community Information board, contact a Community Moderator at community.moderator@autozone.com or speak with a Customer Service Representative at 866.853.6459.
Community Guidelines
We encourage expression and discussion. However, in order to keep balance and order within the Community, online behavior requires common sense and basic etiquette. Accordingly, here are some rules that you agree to follow:

For your safety, please use caution when sharing personal information.
No strong, vulgar, violent, obscene, abusive or otherwise harmful language.
No racially, ethnically, or otherwise objectionable language.
No posting of pornographic, sexually explicit or obscene images.
No harassing, intimidating, stalking, or threatening other Community members.
No libelous, defamatory, or otherwise tortious language.
No impersonating any person, including, but not limited to, other Community members or employees of AutoZone.
No posting, distributing, transmitting, or promoting illegal content.
No invasion of another's privacy or publicity rights.
No action that is intended to exploit, solicit or harm minors.
No manipulation or forging of identifiers in order to disguise the origin of any information posted on AutoZone.com or otherwise provided to AutoZone or its employees.
No posting, providing, transmitting, or otherwise making available any information (such as inside, proprietary or confidential information) that you do not have a right to make available due to contract, fiduciary duty, or operation of law.
No posting, providing, transmitting, or otherwise making available any junk mail or spam. No posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation. Spam and flaming will not be tolerated.
No posting, uploading, emailing, or otherwise transmitting any material that contains any malicious computer code (including spyware, worms, Trojan horses, viruses, etc.).
No posting, providing, transmitting, or otherwise making available any information which violates regulations promulgated by the Securities and Exchange Commission, or that of any securities exchange, such as the New York Stock Exchange.
No posting or submitting any material that would infringe on any patent, trademark, trade secret, copyright or other proprietary rights of any party or that is deemed to be illegal by any local, state or federal law, rule or regulation.
No collecting, storing, or posting of personal data about or of other Community members.
No discussing anything to do with a legal issue, legal case or attorneys, including but not limited to, legal action involving AutoZone, soliciting individuals to engage in legal action against AutoZone, or offering other legal advice.
No soliciting of any kind on the message boards/Community -- it is neither allowed nor appreciated by the Community. Contact community.moderator@autozone.com if you are interested in advertising opportunities.
All posts and photos are subject to removal at AutoZone's sole discretion. If you come across a post that you think is questionable, please let us know in writing - by sending an email that includes the URL of the post to community.moderator@autozone.com .
AutoZone does not tolerate bullying, harassment, or hate speech.

Online Reviews
Community members are encouraged to review products available through AutoZone.com or in AutoZone's brick and mortar stores. In addition to the other guidelines described in these Terms and Conditions, your reviews should also adhere to the following three guidelines:

All submissions must be factual and accurate.
All submissions must relate specifically and solely to the product being reviewed.
All submissions must be intended to inform readers about specific products, not about services rendered by AutoZone or its employees or your opinion of AutoZone or its employees.
All reviews are subject to removal at AutoZone's sole discretion. If you come across a review that you think is questionable, please let us know in writing - by sending an email that includes the URL of the post to community.moderator@autozone.com .

Violations of any of the guidelines will not be approved. Edited comments can be resubmitted for moderation and approval.
Moderation
We do not allow vendors to post directly to our Community. We may, at our sole discretion, post a statement submitted by you, on your behalf. Please email community.moderator@autozone.com for more information.
AutoZone retains the right to remove and edit content and to limit and/or ban users' access to the Community for any reason or no reason. AutoZone retains the right, at its sole discretion, to limit users' access to the Community and to remove material, in AutoZone's sole judgment, that does not comply with the above-listed Community Guidelines or that is otherwise inappropriate for the Community, harmful, objectionable, or inaccurate. AutoZone is not responsible for failure or delay in removing such material. Moderators may take any action they deem necessary in their own judgment to enforce the Community Guidelines, and, in general, to address content that can detract from the experience of other users or the purpose of the Community. Such actions may include, but are not limited to, editing, moving, or deleing material and banning individual users.
Proprietary Rights in Community Content; Limited License.
You grant AutoZone the right to publish and use any material that you post in the Community, for purposes of operating and monitoring the Community. You agree to surrender all rights to content posting including but not limited to words, phrases, thoughts, theories, diagrams, music, videos and any other materials either posted on or uploaded to the Community. We are always developing new ideas and would not want to have any misunderstandings should the products, services or messaging we use seem similar to that of any unsolicited submission that you might post on the Community. Therefore, to avoid any misunderstanding, please do not post ideas that you are not comfortable sharing or having AutoZone use. You agree that any information you send to AutoZone is non-confidential. All content in the Community including information, videos, music, graphics, and other material is protected by copyright, trademark, patent, or other rights. Except as expressly authorized or licensed, you may not copy, reproduce, modify, augment, remove, delete, transfer, sell, lease, rent, or create derivative works from any of the content in the Community.
All AutoZone employees engaging in the Community surrender the rights to content of their post to AutoZone. Employees must maintain the confidentiality of intellectual property that belongs to AutoZone. Intellectual property includes, but is not limited to, identifiable names, trademarks, logos, patents, trade secrets, images, graphics, and other copyrighted materials of AutoZone or any of its subsidiaries. AutoZone's proprietary information and competitive knowledge is confidential. It is limited for use within AutoZone unless specifically authorized for release and disclosure elsewhere.
Disclaimer of Warranties and Limitation of Liability.
The use of AutoZone.com message boards, MyZone® profiles, blogs and photo galleries is at your own risk. AutoZone.com, Inc. is not responsible for the content and conduct you may encounter. We reserve the right to remove any material from the site at any time. We also reserve the right, if you violate any of these rules, to remove you from the Community or to inform your Internet service provider at our discretion.
While the administrators and moderators of this Community will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore, you acknowledge that all posts made to the Community express the views and opinions of the author and not the administrators, moderators, or webmaster (except for posts by these individuals) and hence will not be liable. AutoZone retains the sole discretion to delete or edit any and all posts it deems necessary without providing notification to the author.
All content on Web Sites owned or controlled by AutoZone is the copyrighted property of AutoZone and is protected as such. None of the material may be reproduced without our written permission, with the exception of downloading or printing a single copy for you for offline viewing. This copyright extends from original AutoZone material, to the raw compilations of posts in our folders, to any edited and filtered compilations of posts that we may sell and distribute.
Members like you are providing most of the material in the Community. Such third-party content is the sole responsibility of the person originating the material. AutoZone does not control and is not responsible for this third-party material. AutoZone does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears in the Community, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. AutoZone will not be liable or responsible in any way for any content in the Community, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation of liability is in addition to the disclaimers and limitations contained in the applicable Rules and Regulations that apply to the use of the Web Sites.

APPLICABLE LAW

This site is created and controlled by AutoZone.com, Inc. in the State of Tennessee, USA. As such, the laws of the State of Tennessee will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. AutoZone.com, Inc. reserves the right to make changes to this site and these disclaimers, terms, and conditions at any time.

OUR ADDRESS

AutoZone.com, Inc.
P.O. Box 2198
Memphis, TN 38101
http://www.autozone.com

Any rights not expressly granted herein are reserved.

Contact content.help@autozone.com with any questions or problems, as appropriate.

Contact duralast.parts@autozone.com with any questions or problems, regarding AutoZone's DURALAST and DURALAST GOLD products, as appropriate.

Any references to "AutoZone" on this page shall include AutoZone.com, Inc., and its affiliates and subsidiaries, including, but not limited to, AutoZone, Inc., as the context may require. AutoZone.com, Inc. is a separate and unique entity existing apart from AutoZone, Inc. As used herein, an affiliate of AutoZone.com, Inc. is defined as any entity that is controlled by, controls or is under common control of AutoZone.com, Inc.

COPYRIGHT NOTICE

©2016 AutoZone, Inc. All rights reserved. AutoZone, AutoZone & Design, ProVantage, ProPartner and Duralast are registered marks and Going The Extra Mile is a mark of AutoZone Parts, Inc. All other marks are the property of their respective owners. All photographic, clerical, typographical and other errors are subject to correction.

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